This privacy notice for ArvinLock (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, do not use our Services.
Information we gather
We may gather technical details such as IP address, device and browser type, pages visited, time stamps and crash logs, plus information you provide yourself, for instance your name, email address and phone number when you ask to be introduced to a third-party platform. Some technical data may not directly identify you.
You are not required to provide information, but without it we may be unable to provide certain features. The Website is not aimed at children under 18; if we learn we have collected a child’s information, we will delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Usual legal basis | |
|---|---|---|
| 1 | Pass your details to a third-party platform you ask us to contact | Consent / steps before a contract at your request |
| 2 | Customer support, security, fraud checks, analytics and running the business | Legitimate interests and/or legal duty |
Data sharing and overseas transfers
We may disclose data to service providers bound by confidentiality; to third-party platforms when you ask for an introduction; to professional advisers; to regulators or other authorities where the law requires it; and to a buyer or successor in a merger or asset transfer. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other protections recognised under applicable law.
Cookie policy
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
|---|---|
| Essential only | Security, session management and core site functions. |
| Functional / analytics | Store preferences and track combined usage to help us improve the Website. |
Data retention, security and external websites
We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We use reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and policy changes
Subject to applicable law, you may ask to access, rectify, erase, limit or port your data, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.